Contact us
Last updated 24 Jul 2026
We're happy to help. Choose the right channel below and we'll get back to you as soon as possible.
Technical & commercial support
For product, order and technical questions, please use our contact form.
It opens a ticket straight away and routes your message to the right team, so nothing is delayed or missed.
General & administrative inquiries
For invoicing, administration and general questions:
Shipping & delivery
We ship from two locations in Switzerland and France. Deliveries to Switzerland and Liechtenstein are sent from Geneva, while shipments to EU countries are dispatched from France. For all other destinations, orders are shipped either from Switzerland or France, depending on stock availability. Please note that we do not maintain inventory in any country other than Switzerland and France.